Values

Our mission is to provide innovative and sustainable talent relocation services with a local and personal touch. These are the values that define us.

We empower our employees through training and a platform for growth, enabling them to explore their full potential and entrepreneurial abilities. We trust their judgment and skills to make decisions that enhance customer experience and drive our business forward.

As the first relocation company to become CO2 neutral in 2011, we’re proud to be the drivers of change in our industry. We remain committed to reduce our impact through continuous innovation and welcome new ideas for a greener future.

Our customer obsession, passion for quality and agile mindset powers our drive for innovation. We embrace digital transformation and love to experiment with smart tech that gets us closer to our goal: improving customer experience at every touchpoint.

Innovation is a fundamental requirement in our on-going pursuit of business excellence. We provide simply the best solution in all relocation-related topics for each and every one of our customers by implementing innovative services and processes. Our employees share this spirit of sustainable innovation.

Packimpex adheres to clearly defined processes and regular certification renewals by independent auditors. The strive for business excellence is underlined by the following quality certifications:

ISO 9001: processes

ISO 14001: environment

ISO 27001: information security

We also choose our partners based on their ability to deliver the highest quality service with terms and conditions that are advantageous to our customers. The Packimpex vendor management programme includes yearly quality assessments and regular face-to-face meetings with major partners.

Professional ethics guide Packimpex employees each and every day. Business ethics, such as compliance with quality management standards, anti-bribery regulations, code of conduct and data privacy policies, are an integral part of everything we do.